Terms of Service
This website is operated by YOGOODS STORE, and all goods sold are officially licensed by the relevant brands. The website discloses the legally required information, including the business name, representative’s name, business address, business registration number, telephone number and email address, in accordance with law. Details are available on the separate disclosure page linked at the bottom of the website. Throughout this website, “we”, “us” and “our” refer to YOGOODS STORE. YOGOODS STORE provides this website and all information, tools and services on it, and users must accept and comply with all conditions, policies and notices stated in these Terms.
By accessing this website or purchasing goods through it, you use our services and are deemed to agree to the following terms and conditions (the “Terms of Service” or “Terms”). These Terms may include additional terms and policies referred to directly or provided by hyperlink, and apply to all website users, including visitors, suppliers, consumers, sellers and content contributors. Please review these Terms carefully before using the website. By continuing to use it, you are deemed to agree to them. If you do not agree, you may not use the website or related services. All features or tools added to the website in the future are also subject to these Terms. We reserve the right to update or change these Terms for business or legal reasons and will publish changes prominently on the website. Changes can be reviewed on this page. Continued website use after amended Terms take effect is deemed acceptance. Amendments do not apply retroactively to transactions concluded before their effective date. If you disagree with a change, you may stop using the website services at any time.
1. Online Store Terms
1.1. By agreeing to these Terms, you confirm that you are an adult under South Korean law (at least 19 years old). If you are under 19, you must obtain advance consent from your legal representative, such as a parent, and use the website and related services under that representative’s supervision.
1.2. You must not use the website’s goods or services for unlawful purposes or violate applicable laws, including intellectual property laws.
1.3. If you breach these provisions, we may restrict, suspend or terminate access to the website or related services depending on the circumstances, and reserve the right to pursue liability under law.
1.4. Transactions by Minors
1.4.1. A minor under 19 who wishes to purchase goods, register an account or use other services on this website must obtain advance consent from a legal representative and proceed under that representative’s supervision.
1.4.2. If a minor enters into a transaction without the consent of a legal representative, the minor or representative may exercise a right of cancellation under Article 5 of the Civil Act and other applicable laws. Where the statutory cancellation requirements are met, we handle the order and refund in accordance with law.
1.4.3. If a minor uses fraud, such as misstating age or forging a representative’s consent, to make us believe that consent has been obtained or that the minor has full legal capacity, the right of cancellation cannot be exercised under Article 17 of the Civil Act and other applicable laws. We reserve the right to pursue liability under law.
2. General Conditions
2.1. We may restrict, suspend or refuse services for reasonable and legitimate reasons, including violations of law or these Terms, malicious orders for fraud, resale profit or disruption of orderly transactions, insufficient stock, or an inability to lawfully supply goods or services in a region because of applicable laws or other objective reasons. We may cancel related orders where necessary, and handle refunds under applicable laws and these Terms.
2.2. Information transmission: Information transmitted through the website other than payment information may be transmitted without encryption. Payment information is encrypted or protected by other appropriate security measures during transmission according to the safeguards applied by the relevant payment service provider. Personal information is protected according to the privacy and information security standards in the Act on Promotion of Information and Communications Network Utilization and Information Protection and the Personal Information Protection Act.
2.3. Use restrictions: Without our express written permission, you must not reproduce, republish, sell, resell or otherwise use all or part of the website or services in any manner, or use them for unauthorised commercial purposes, except as otherwise provided by applicable law.
3. Account Rules and Management
3.1. Account Registration and Management
3.1.1. You may apply to register a member account following this website’s procedures. You must provide true, accurate and complete identity and contact information and update it without undue delay if it changes.
3.1.2. You are responsible for all activity on your account and must manage your account and password securely. You must not lend, transfer or share the account or allow others to use it. You bear loss or liability resulting from account theft caused by your failure to manage it properly.
3.2. Account Closure
3.2.1. You may request account closure at any time through the official email address published on the website and must provide the identity verification information needed to confirm the account holder. If the request meets the statutory requirements, we complete closure within a reasonable period. Account closure is not supported while an order is incomplete or still within its after-sales service period. Once all relevant orders are complete and their after-sales service periods have expired, you may request closure through the official email address and provide the necessary identity verification information.
3.2.2. After receiving the closure request and verifying identity, we process it within a reasonable period and destroy personal information under applicable laws, including the Personal Information Protection Act and the Act on the Consumer Protection in Electronic Commerce. Information that must be retained by law, such as transaction records, is securely kept for the statutory five-year retention period.
3.2.3. Once closure is complete, you cannot log in with that account, and any unused points and benefits in it expire. Account closure is irreversible. Before requesting it, please ensure that orders and other services associated with the account have been properly handled and back up important information and data.
3.3. Account Measures
If an account is used in violation of these Terms, law, public order or good morals, we may restrict features, suspend use or permanently suspend the account according to the seriousness of the matter. The user bears resulting losses.
4. Accuracy of Information
4.1. We strive to keep website information accurate and current. If an error, inaccuracy or omission attributable to us causes you loss, we bear responsibility to the extent prescribed by law. You must exercise reasonable care when making decisions based on website information.
4.2. We reserve the right to update or change website content. Changes concerning transactions, including product prices, specifications, stock and sales conditions, are published or otherwise notified appropriately as required by applicable laws.
5. Changes to Services and Prices
5.1. We may adjust prices and services because of costs, market conditions or other factors, and publish adjustments on product detail pages, checkout pages or other appropriate locations. Orders submitted and confirmed before an adjustment are fulfilled at the prices published when they were placed.
5.2. We may change or discontinue some goods or services for objective reasons, such as supply chain or compliance requirements. If an existing order can no longer be fulfilled for those reasons, we will promptly notify you and provide a reasonable solution under applicable laws and these Terms.
6. Goods and Services
6.1. Some goods or services are sold only online and have limited stock. Returns or exchanges are handled under the Exchanges, Returns and Refunds Policy published on this website.
6.2. Product descriptions, images and colours are provided for reference, and reasonable differences from the actual goods may arise because of display devices. If the actual goods differ significantly from their description, you may exercise your statutory rights under applicable laws and our published Exchanges, Returns and Refunds Policy.
6.3. We may limit sales to particular regions in view of delivery coverage and legal compliance requirements. The relevant information is as published on this website.
6.4. We bear responsibility for product quality under applicable laws. If goods have a quality defect, you may exercise rights to repair, exchange or refund in accordance with law.
7. Accuracy of Payment and Account Information
7.1. Depending on the circumstances, we may restrict, suspend or cancel orders suspected of fraud, malicious resale, breach of purchase limits or violations of law. We refund the relevant amount within three business days of cancellation, following the procedures required by law.
7.2. To maintain orderly transactions, we may reasonably limit order quantities per user or address and publish the applicable standards in advance.
7.3. You must provide accurate, complete and current payment and account information. If errors in information you provide delay or prevent delivery or create additional costs, you bear the resulting responsibility and costs in accordance with applicable laws.
8. Optional Tools
8.1. Access to third-party tools is provided in the condition in which those tools are made available. We make no additional warranties about their functions, stability or security beyond those prescribed by law. If a third party’s own failure or unlawful conduct causes you loss, we are not liable, to the extent permitted by law, for losses directly arising from that third party’s actions. We provide assistance where required by applicable laws.
8.2. You are free to decide whether to use third-party tools at your own discretion. We recommend reviewing their usage rules before using them.
9. Third-Party Links
9.1. This website may contain links to third-party websites or services beyond our control. We are not responsible for their content, transactions or resulting losses.
9.2. Complaints or claims concerning third-party goods or services must be submitted directly to the relevant provider.
10. Intellectual Property
10.1. Copyright, trademarks, patents and other intellectual property rights in all website content, including page design, text, images, videos, audio, trademarks, marks, logos, product display materials and backend programs, belong to YOGOODS STORE or the relevant rights holders, or are used by YOGOODS STORE under a lawful licence.
10.2. Without written permission from us or the relevant rights holder, you must not reproduce, republish, modify, distribute, rent, sell, create derivative works from or use that content for profit in any form, except as otherwise provided by applicable laws.
10.3. If you believe that website content infringes your intellectual property, you may submit written notice and evidence of your rights through the official contact channel. We will examine the facts and take necessary action in accordance with applicable laws.
11. User Submissions
11.1. We may reasonably use opinions, suggestions or feedback you voluntarily submit, without separate compensation, to the extent needed to provide and improve this website and related services. If the material includes your personal information or intellectual property-protected content, we obtain necessary consent or permission or take other appropriate measures under applicable laws.
11.2. We may review user-submitted content. Content that violates laws, these Terms, public order or good morals may be removed, blocked or otherwise addressed as necessary under applicable laws.
12. Processing of Personal Information
All personal information submitted through this website is processed under our published Privacy Policy and applicable laws, including South Korea’s Personal Information Protection Act (PIPA). The Privacy Policy is posted where users can easily find it on the homepage and registration page and may be viewed or downloaded at any time. For details, see the Privacy Policy published on this website.
13. Errors, Inaccuracies and Omissions
13.1. We may correct errors, inaccuracies or omissions concerning prices, descriptions, stock and availability.
13.2. If an obvious pricing or information-entry error is discovered after an order is submitted, we will notify you without undue delay and discuss a solution according to the circumstances, such as fulfilment at the correct price or cancellation with a full refund, unless applicable laws provide otherwise.
14. Prohibited Uses
14.1. You must not use the website or its content in any of the following ways:
14.1.1. Violating local, national or international laws
14.1.2. Infringing our or a third party’s intellectual property or other legitimate rights and interests
14.1.3. Harming, abusing, insulting, defaming, harassing, threatening or discriminating against others based on sex, sexual orientation, religion, ethnicity, race, age, nationality or disability
14.1.4. Submitting false or misleading information or falsifying transaction information
14.1.5. Uploading or transmitting viruses, malware or other destructive code that may affect the functions or operation of this website, other websites or the internet
14.1.6. Accessing, collecting or stealing others’ personal information without authority
14.1.7. Sending spam for commercial or other unauthorised purposes, engaging in phishing, domain spoofing, pretexting or other social engineering deception, scraping data with crawlers, or exploiting website vulnerabilities
14.1.8. Bypassing or interfering with security features of the website, services or related websites
14.2. If you engage in prohibited conduct, we may restrict, suspend or terminate your use of the website or related services according to the circumstances and reserve the right to pursue liability under applicable laws.
15. Limitation of Liability
15.1. You must exercise reasonable care when using the website and related services. Except for liabilities that cannot legally be excluded, including compensation for our intentional misconduct or gross negligence, statutory product quality liability and compensation for bodily injury, we make no warranties beyond those prescribed by law concerning the availability or completeness of website services, to the extent permitted by law.
15.2. If you suffer loss from a breach of contract or tort attributable to us, we compensate that loss as prescribed by applicable laws. Unless those laws provide otherwise, we are not liable, to the extent permitted by law, for indirect losses such as lost profits or business interruption.
16. Governing Law and Dispute Resolution
16.1. These Terms of Service and any separate agreements for services we provide are governed by the laws of the United Kingdom as stated in the additional terms below. However, this clause does not limit consumer protections or rights guaranteed by mandatory provisions of the laws applicable in your place of residence.
16.2. If a dispute arises from these Terms, website services or goods transactions, both parties will first seek to resolve it through amicable consultation. If consultation does not resolve the dispute, proceedings may be brought before a court with jurisdiction under applicable law. Your right to bring proceedings before a court having statutory jurisdiction, including a court in your place of residence, is protected under applicable law.